Why am I not receiving alert from my GTbank?
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Why am I not receiving alert from my GTbank?
Read all about why you are not receiving alert from GTbank.
The SMS alert is a notification that is usually sent to the phone number that is registered with your bank account. Anytime a credit or debit transaction occurs on your bank account, you will receive the corresponding SMS alert.
This alert helps you to monitor activity on your bank account and also acts a reference in order to confirm that a particular transaction was successful.
Usually when registering for a bank account you will have to fill a form, and in the form you select the option of SMS alert & email alert.
If, however you are not receiving SMS alert from GTbank, then you need to read this post in order to diagnose the issue and start receiving SMS alert.
In this post, I am going to be answering the question “Why am I not receiving alert from my GTbank?” and what you can do to start receiving SMS alert on GTbank.
Remember to leave us a comment after you finish reading and also share with your friends on social media.
Let’s get into it then…
Read my post on how to check GTbank statement of account
Why am I not receiving SMS from GTbank?
The following are some of the possible reasons why you are not receiving SMS alert from GTbank:
Wrong phone number
It is possible that the phone number you provided is the wrong one and as such you have not been able to receive alert on your phone.
You will have to change your phone number in order to start receive SMS alert on your phone.
Select SMS option
It is also possible that you did not select the SMS option when you were filling the account opening form, hence why you have not been receiving alert.
In the GTbank account opening form, you usually have the option of selecting SMS alert, email alert or both.
You deactivated SMS alert
Gtbank allows you turn off/deactivate SMS alert at any time from the GTbank mobile app or internet banking. So if you have deactivated the SMS alert, then you won’t receive SMS alert on your phone until you reactivate it.
Network issues
Another reason for not receiving SMS alert might be a temporary problem with the GTbank network, so make sure you check with the bank to ensure everything is fine on their end.
How to activate GTbank SMS alert?
If you want to start receiving SMS alert on GTbank, then all you have to do is the following:
Text GENS & your NUBAN Account number e.g. GENS 0123456789 to 08076665555. You should know that the SMS alert attracts a small fee of 10 naira per SMS.
Another way to activate GTbank SMS alert is by visiting the nearest GTbank branch and tell them that you want to be receiving alert on your phone. You will be given a form to fill and you will start receiving SMS alert in no time.
You can also contact the GTbank customer care channels and lay your complaint, and it will be resolved. You can contact the GTbank customer care via the following channels
0700 482 66328
+234 14480000
+234 8029002900
+234 803900 3900
Summary
Read my post on how to unblock GTbank ATM card
I hope I have been able to solve your query. If you still require further help, then don’t hesitate to leave us a comment below in the comment section and we will get back to you as soon as possible.
Conclusion
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