Why Is My 9Mobile Sim Not Working?

Read my post on why is my 9mobile SIM not working?

9mobile is one of the world’s leading telecom providers in the emerging market, with its headquarters in the United Arab Emirates.

In Nigeria, Etisalat was established in 2009 but changed its name to 9mobile in 2017. It has become one of the most reliable and dependable network providers. The network offers voice calls, text, high-speed internet, and enterprise services.

One of the most important functions of a mobile phone is to make or receive calls. This is why it is very annoying and frustrating when your sim stops working.

This article will discuss why your 9mobile sim is not working and possible solutions.

Read my post on how to retrieve lost 9mobile SIM

Why Is My 9Mobile Sim Not Working: Possible Solution

Phone Restart

Sometimes, many system processes might be running in the background, and in time, they start interfering with each other.

Restarting your phone might help fix all network-related issues and settings that interfere with the network settings.

Turn On/Off Airplane Mode.

Turning on and off airplane mode for a few seconds is one of the best ways to reset your mobile network, especially when your phone doesn’t recognize the sim.

Remove The Sim And Reinsert It.

If your sim is not working after trying the above method, you have to reinsert your sim. The fault might be that your sim is slightly out of place and failing to make contact with the internal phone connectors.

Nevertheless, this is often when your phone bumps into something hard.

Update Your Device.

Sometimes if your android or IOS version is out-of-date, you might experience sim card-related errors. It is important to check if a system update is available or if any important updates are pending.

Using A Different Device

If you have tried other possible solutions, your 9mobile sim is still not working. Remove your sim from that phone and insert it into a different one; if it is still not working, contact customer care.

Contact Customer Care

You can contact your network provider for professional assistance. You can ask if the sim card has been activated or registered correctly if it is a new sim.

Factory Reset

After testing your sim on a different phone and your sim works, you should reset your phone to the factory default setting. It is essential you back up your data because everything will be wiped during this process.

Reset APN Setting

• Click on settings on the device and select the network setting
• Click on your network provider name and select the Access Point Name (APN) option.
• Click on the three-dotted icon in the upper right corner to display the Reset Access Point Name Option
• Then restart the device and test the mobile data

Reset The Network Setting

• Click on phone settings
• Select General settings
• Click on the reset iPhone, then select reset network settings
• Please enter your password to reset it.

Get A New Sim Card.

After trying the above-listed solution, your sim needs to be fixed. It would be best to visit the 9mobile office and request a new card.

FAQs

Read my post on how to block 9mobile SIM card

can I retrieve my lost sim card?

Yes, you can retrieve your lost sim card by visiting your network provider’s offices or contacting your network provider hotline.

How do I replace a lost 9mobile sim?

How to apply for 9mobile duplicate sim

• Visit any 9mobile office
• Fill out the duplicate sim card form
• Provide a valid means of identification
• Provide two passport photographs

Can I use the same number if I lose my sim card?

Yes, you can replace your sim and keep your same number.

Conclusion: Why Is My 9Mobile Sim Not Working

Thank you for reading this article, and I hope you got a lot of helpful information. Please comment and share with your loved ones.

 

 

 

 

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