Why is DSTV now not working? (Solution)
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Why is DSTV now not working? (Solution)
Read all about why is DSTV now is not working.
The DSTV now allows you to stay connected to your favorite DSTV channels on the go with your mobile device. The DSTV now app can be downloaded on the Google playstore and the iOS app store for FREE.
If you have an active DSTV subscription, you can link it to your DSTV now app and enjoy your favorite channels & programs on your mobile phone.
All the channels that is available on your subscription plan will be available to you on your DSTV now app. Up to four users can be logged in to the app but only one user can watch the channels at a time.
If you are having issues with your DSTV now app, then you might need to continue reading this post.
In this post, I am going to be answering the question “Why is DSTV now not working?” and more. Remember to leave us a comment after you finish reading and also share with your friends who might need this.
Let’s get into it then…
Why is DSTV now not working?
There are a number of reasons why your DSTV now app is not working which can range from you not having an active subscription, not properly linked with your DSTV account, old app version and more.
Solution to DSTV now not working?
The following are some of the things you can try in order to get your DSTV now app working again:
- You will have to check your internet connection and make sure that you have network on your phone and also an active subscription plan, before you can use the DSTV now app
- Make sure that you properly link your app to your DSTV account, because you can only use the DSTV now app to view your favorite channels if it is linked to your DSTV account with active subscription
- You might need to clear the cache of your app in order to get it working, this seemed to work for some people.
- Unlink your smartcard from your DSTV now app and the link it back again. This might solve the issue.
- You should know that only one user can view at a time, as Multichoice recently reduced the amount of users that can stream their favorite channels on the app to one at a time.
- Uninstall and reinstall the app, or if you can try updating the app to the latest version i.e. if there is one.
- As a last resort, you can try contacting the DSTV customer care, and they will help you get your DSTV now working again.
DSTV customer care channels
If you want to get in touch with DSTV customer care, you can do that via the following channels:
Phone number: +234 908 236 8533
Facebook: https://facebook.com/dstvng
Twitter: https://twitter.com/dstvng
Email: dstvnigeria@ng.multichoice.com
About DSTV?
DSTV is a Sub-Saharan African direct broadcast satellite service owned by MultiChoice and based in Randburg, South Africa. Launched on 6 October 1995, the service provides multiple audio, radio and television channels and services to subscribers.
Summary
I hope that the above has helped you in solving your DSTV now not working issues. If you still need further help, you can leave us a comment or visit our contact us page and send us an email and we will get back to you as soon as we possibly can.
Read my post on how to activate FCMB USSD
Conclusion
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