My transaction is successful but the beneficiary has not received the amount yet

Did you transfer money to another bank account and the person is yet to receive the amount, even though your bank account has been debited? Then you need to read this closely, as I will reveal all you need to know.

You should know that this is not an uncommon issue, and it happens from time to time, as a result of range of issues which can be network, system failure, system upgrade and more.

In this post, I am going to be showing you what to do if your transaction is successful but the beneficiary is yet to receive the amount.

You can leave us a comment below, if you require further help after this post, and also help us share this with someone who might need this information.

Let us get into It then…

Read my post on how to check GTbank statement of account

What to do when your beneficiary is yet to receive a successful transfer?

Check your bank account balance

One of the very first things you should do is to check your bank account balance in order to make sure that the money has been debited from your bank account.

If the money has not yet been debited, then your transaction did not go through, and you will have to try it again.

If your bank account has been debited, then you should ask the beneficiary to check their account balance, even if they have not received the corresponding bank alert.

Sometimes, there can be a delay in the SMS alert, even though the money has already been credited to the beneficiary account.

Check bank statement/transfer history

Similar to checking your account balance, you can also check your bank statement, which will contain all debit and credit transactions from your bank account.

It is possible that the money may have been reversed, which you can confirm from your transfer history.

If it clearly reflects that the money has been debited, that means your transaction was successful and the beneficiary will soon receive it.

Contact bank customer care

If you are still having issues with your transaction, then you will need to take down details of the transaction and contact your bank customer care.

You will need to tell them the details of your transaction, and they will let you know if it went through or not. They will also help resolve the issue, if otherwise.

Visit the nearest bank branch

As a last resort, you can visit your nearest bank branch and make your complaint. They will guide you on what to do, and you may even be asked to fill a form, in order to get your issue resolved.

Conclusion

Thank you for reading my transaction is successful but the beneficiary has not received the amount yet. If you have any question or comment, you can leave it below in the comment section below.

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