How to change zenith bank account phone number online (Alert number)
Read all about how to change zenith bank account phone number online.
There are many reasons why you might want to change the phone number associated with your bank account, maybe because the old line was stolen or because you decided to change lines.
Whatever the reason, zenith bank has made it possible for its customers to update their KYC bank information without visiting the banking halls. You can easily do this from the comfort of your home.
In this post, I am going to be showing you how to change your zenith bank phone number online using the mobile app and ATM and more.
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Let’s get into it then…
Requirements to change my zenith bank phone/alert number online
The following are the requirements to change your zenith bank alert number:
- An active bank account
- Your new mobile number
- Bank mobile app or an internet banking account
- A hardware token to generate a token
How to get Zenith bank token number
You can get the zenith bank token by visiting the nearest zenith bank branch. Walk to the customer service section and request for an internet banking application form.
Make sure you provide all the required information and fill everything correctly, and you will be given a token once you have registered for internet banking.
The zenith bank token costs about 3,500 naira.
How to change zenith bank account phone number using mobile app
- Login to the app using your user ID and password
- Tap on the MENU and tap on settings
- Scroll down and you will see “Update account info”
- Enter your email address and your new phone number and tap on the confirm button.
- Generate a token from your hardware token and enter it along with your mobile app transaction pin.
- Enter your transaction pin and then the token pin
- You would have successfully changed your zenith bank phone number
How to change zenith bank account phone number using ATM
- Visit a zenith bank ATM machine
- Insert your ATM card
- Enter your secret PIN to access your profile
- Enter the details of your account including the new phone number
- Confirm your action by entering your PIN again.
With the above, you would have successfully changed your zenith bank account phone number.
Other methods to change your zenith bank phone number
You can also change your zenith bank phone number by visiting the nearest zenith bank branch. Walk straight to the customer service section and request for phone number change.
You will be given a form to fill, which you should correctly fill with all the right information and submit back to the representative.
Your phone number should be updated in not more than 24 hours.
Thank you for reading my post on How to change zenith bank account phone number online. I hope I have helped you on this particular topic. If you still have questions or maybe you want to add something, the comments section is open to use.
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